MAKE IT HAPPEN. MAKE IT LAND.

A creative operationalist. I take ambiguous problems and turn them into structured programs and solutions that look and sound as good as they run.

Suzannah Sparks
№01 — Expertise
WHAT I
DO.

I'm a full-stack operator, facilitator, and creator. I design and run programs from the ground up, advise on strategy and organizational design, and craft the story that carries it all — the systems, words, and visuals that make it land. Currently also serving as Director of Operations for GlowDecoded, a consumer supplement brand.

01
Program & Operations

Taking ambiguous problems and building structured, scalable solutions from scratch: the operating rhythm, the systems, and the follow-through that turn strategy into shipped programs. Keeping them moving on time and on budget through resourcing, vendors, and frequently flexing priorities.

Program Management Ops Optimization Budget & Resourcing Change Management Stakeholder Management
02
Talent & Development

Growing people at every level — executive, manager, and individual development — plus the onboarding and learning ecosystems around them. Data-driven and built to move real metrics: retention, manager effectiveness, and how fast people grow.

Executive Development Manager Development Onboarding Acceleration Learning & Development LMS Operations
03
Creative & Content

The maker half (and yes, this covers your PowerPoint too.) Full-cycle content from scripting and filming to editing and publishing, plus copywriting and executive comms. And the look of the program itself: visuals and decks people enjoy sitting through. If it needs to look good and sound good, I create it.

Copywriting Decks & Visual Design Social & Video Strategic Comms Storytelling & Metrics
04
Facilitation & Enablement

Designing the workshop and delivering it to the room — both virtual and in real life. Workshops, cohorts, and retreats that feel and sound human instead of like HR word salad. And teaching others to run them too.

Workshop Design Cohort Facilitation Facilitation Training Train-The-Facilitator Instructional Design Coaching Partnerships
№02 — Impact
THE
NUMBERS.
19→9%
Cut early leadership attrition with a data-driven executive onboarding & performance program for 15 VPs.
Dropbox · Talent Dev
$200K
Saved by designing a facilitation training program and upskilling 10 internal facilitators — reducing reliance on external vendors.
Dropbox · Learning Ops
+35%
Lift in enablement program effectiveness by building survey and feedback loops that drove iterative redesign.
Dropbox · Learning Ops
15×
Off-cycle promotions delivered through an end-to-end underrepresented talent acceleration program — design, facilitation, and coaching.
Zendesk · L&TD
$2M+
Budget owned across executive-led initiatives — contracting, resourcing, and operational execution.
Lyft · Comms & Ops
№03 — Experience & Skills
THE
BACKGROUND.
2012 — 2018 · Foundations
BA, Political Science
Operations
Executive Assistant to CFO · COO · CHRO
2018 — 2023 · Operator
Executive Business Partner to CBO
Executive Operations
Sr. Executive Assistant to Chief People Officer
Sr. Specialist, Learning & Talent
2023 — Present · Leader
Operations Manager, Learning Programs
Manager, Talent Development Programs
Director of Operations
Technical Proficiencies
Asana Smartsheet Notion Jira Confluence Canva Figma Synthesia Runway Articulate 360 Rise Docebo LearnUpon Workday ServiceNow Google Workspace Microsoft 365 Shopify ChatGPT Claude Gemini Asana Smartsheet Notion Jira Confluence Canva Figma Synthesia Runway Articulate 360 Rise Docebo LearnUpon Workday ServiceNow Google Workspace Microsoft 365 Shopify ChatGPT Claude Gemini

GREAT WORK IS BETTER WHEN YOU WORK WITH GREAT PEOPLE.

More About Me
Chicago based — open to relocation
Runner, hiker, skier
Master embroiderer
Substack writer & Goodreads junky
IEQ9 Accredited · ADT Master Instructional Designer
Eternal optimist
LET'S MAKE
SOMETHING
HAPPEN.

Currently open to full-time roles and select freelance work. Based in Chicago and frequently in LA + CDMX. Open to relocation.